Hand crafting iron beds since 2003, we’ve become an expert in the perfect nights sleep and along the way. We’ve tried our best, to match the quality of our customer service, to the high quality we expect from our beds. Our beds have made it across to 24 different countries, spread across 4 different continents. Amazingly, our iron beds have also been featured on Broadway! As a family-run business, we make it our mission to provide our customers with the most spectacular beds, which are guaranteed to last them a lifetime. At Wrought Iron & Brass Bed Co, we understand that genuine reviews are key when it comes to buying a new piece of furniture for your home and that’s why we have put together some customer reviews to put your mind at ease:
A buying experience you want to repeat
Amanda, Harr and the team take time and care to help you make the right product selection in their showroom and work with you from order placement to delivery and installation to ensure customer expectations are met. WIBB is a seriously good company with a seriously good range of high quality beds and accessories.
We purchased the Beatrice with a Hypnos mattress and wool filled pillows, which really do help to regulate body temperature and aid an excellent night’s sleep – unbelievable! So impressed are we with the bed and mattress, we will definitely purchase another Beatrice from WIBB in the new year. Well done Wrought Iron Bed Company!
Response from Wrought Iron & Brass Bed Co
Hi Kathy and Alan. Thank you so much for your lovely review and thrilled to hear, we met your expectations both in bed and service. We look forward to hearing from you in the future and thank you again for your wonderful review.
Great bed and great service
I couldn’t be more happy with my bed!
It’s great to find a bed that is well made and worth every penny!
It is also great to have the customer service to the same high standards. I think many companies could learn a lot from these guys!
Response from Wrought Iron & Brass Bed Co
Thank you for your lovely review. We’re thrilled you love your bed and that our customer service, matched the high standards we make our beds to. It’s been amazing having you as a customer and wishing you the perfect night sleep, in your brand new bed.
98% of our customers since 2014, have been “Extremely Satisfied” or “Somewhat Satisfied” with their bedstead…
“Very impressed by the quality of service offered by the Wrought Iron and Brass Bed Company, as well as by the bed I purchased itself.”
“Stunning beds and extremely comfortable mattresses – couldn’t be more pleased – thank you!”
“Would just like to say how delighted I was with my bed and mattress. It did not disappoint in any way, it was just how I imagined it to be. The delivery driver was excellent, friendly, polite and extremely efficient in assembling the bed. Perfect”
98% would recommend us to a friend or family members…
“We love our new bed – thank you.”
“We found your company a delight to deal with; a warm welcome at your wonderful showroom and flexible, personal, efficient service.”
“We love our new Charlotte wrought iron bed. Especially like the raw metal lacquer finish. Harry was extremely helpful and assembled the bed within minutes.”
85% of our customers choose us, for our quality, style and because we hand make all our beds in England…
“I found your company professional, friendly and very helpful……. and I absolutely love the two beds that you made for me. I am especially pleased with the one you bespoke made for me and lowered the bedstead to fit under a cottage slope in ceiling.”
“What a wonderful, comfortable and beautiful bed; thanks to you all and Jack especially for assembling it.”
“Lovely sturdy, well-made beds. I love the fact that they are from a family business that takes a pride in making one product really well.”
78% of our customers choose us, over a leading high street retailer… the other 22% came to us first!
“This is our 4th bed from you; I think that speaks for itself!”
“Wonderful service and fantastic bed. After placing order I changed my mind and it was no trouble at all to amend order delivery was great and jack is a credit to the company. Very pleased.”
“Dear Sir, The bed arrived within the time slot allocated. The the dispatched department and the driver phoned me in advance before delivery to ensure I was not inconvenienced. The bed was place by the driver in the space indicated and answered my questions knowledgeable. The bed has not been put together yet as I am waiting for fitted wardrobes to be fixed in the room. Upon visual inspection of the parts the bed is without doubt constructed to a very high standard and with care will clearly be passed on to future generations. I am looking forward to sleeping on it in the near future. If I am in need of a high quality wrought iron bed at any time in the future I will know were to go! Yours sincerely”
All feedback and stats have been collected, from customer feedback since November 2014. For more customer reviews, please email – email@example.com