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Customer Reviews

Hand crafting iron beds since 2003, we’ve become an expert in the perfect nights sleep and along the way. We’ve tried our best, to match the quality of our customer service, to the high quality we expect from our beds. Our beds have made it across to 24 different countries, spread across 4 different continents. Amazingly, our iron beds have also been featured on Broadway! As a family-run business, we make it our mission to provide our customers with the most spectacular beds, which are guaranteed to last them a lifetime. At Wrought Iron & Brass Bed Co, we understand that genuine reviews are key when it comes to buying a new piece of furniture for your home and that’s why we have put together some customer reviews to put your mind at ease:

Recent reviews

I found the bed I dreamed of

5.0 rating
03/12/2019

At last I own the bed I dreamed of. I saw a bed on Pinterest, unfortunately not for sale. After a very lengthy internet search, search term ‘acorn finials’, I found the exact bed. Lily. What a find. Today Gary and Lee delivered it. I couldn’t be happier. It’s even better than I could have imagined. A dream come true. A thousand thanks for the excellent service received, from ordering to delivery. A truly happy customer who can’t wait to return.

Neil Unwin

Response from Wrought Iron & Brass Bed Co

Hi Neil. Thank you for your amazing review, that’s made our day. We’re delighted you eventually found our Lily bed and we shall raise this with our marketing team and hopefully that can amend our Pintrest. We’re delighted its a dream come true and we’ll let the delivery team know, of your amazing feedback. Wishing you many perfect nights sleep.
Harry

‘Charlotte’ Bed Frame

5.0 rating
30/11/2019

I originally ‘found you’ through the John Lewis website and came to see your showroom to be sure I chose the right one. The showroom (and the drive to you in Sandringham) was beautiful. I chose the ‘Charlotte’ frame, a super king in ivory with one of your mattresses. It looks absolutely wonderful. What a statement piece and is so comfortable! Thank you for such great service, from the ordering through to delivery and installation by your professional team.

Sally Jane Turner

Response from Wrought Iron & Brass Bed Co

Hi Sally, Thank you so much for your lovely review and wonderful feedback. We’re delighted you love your Charlotte bed and mattress, they do make the perfect recipe for a great nights sleep. We’re delighted to hear about your experience with us and wish you many amazing nights sleep.

To sleep... perchance to dream?

5.0 rating
28/11/2019

Dreams of having a fine brass bedstead came true yesterday when the two young men who delivered it had it assembled in no time. They epitomised the good customer service we had received from our first enquiry – a family-run business with Amanda and Harry most responsive to any query or request. Besides that, the bed not only looks beautiful, it feels very comfortable. I can’t imagine better service.

Christine De Luca

Response from Wrought Iron & Brass Bed Co

Hi Christine, thank so you much for your glowing review and thrilled you love the comfort of your bed. We not only pride ourselves on creating the perfect sleep space, but also supporting it with excellent customer services. So, i’m thrilled you picked up on this. Wishing many amazing nights sleep, in your new bed and it’s been fabulous having your custom.

The best of British!

5.0 rating
01/11/2019

I’ve just received my bed and assembled it. Once fully made up it looks beautiful and full of style! Solid and extremely comfortable, I can’t fault the craftsmanship. These are beds built to last- structurally and aesthetically. Thanks!

Peter Rose

Response from Wrought Iron & Brass Bed Co

Hi Peter,
Thank you for your lovely review. Not only commenting on our level of craftsmanship, but also leading with “The best of British”. It had been wonderful having your custom and we wish many pleasant dreams.
All the best
Amanda (Company Founder)

A buying experience you want to repeat

5.0 rating
16/10/2019

Amanda, Harr and the team take time and care to help you make the right product selection in their showroom and work with you from order placement to delivery and installation to ensure customer expectations are met. WIBB is a seriously good company with a seriously good range of high quality beds and accessories.
We purchased the Beatrice with a Hypnos mattress and wool filled pillows, which really do help to regulate body temperature and aid an excellent night’s sleep – unbelievable! So impressed are we with the bed and mattress, we will definitely purchase another Beatrice from WIBB in the new year. Well done Wrought Iron Bed Company!

Kathy and Alan

Response from Wrought Iron & Brass Bed Co

Hi Kathy and Alan. Thank you so much for your lovely review and thrilled to hear, we met your expectations both in bed and service. We look forward to hearing from you in the future and thank you again for your wonderful review.
All the best
Harry

Send us your review

98% of our customers since 2014, have been “Extremely Satisfied” or “Somewhat Satisfied” with their bedstead…

“Very impressed by the quality of service offered by the Wrought Iron and Brass Bed Company, as well as by the bed I purchased itself.”

“Stunning beds and extremely comfortable mattresses – couldn’t be more pleased – thank you!”

“Would just like to say how delighted I was with my bed and mattress. It did not disappoint in any way, it was just how I imagined it to be. The delivery driver was excellent, friendly, polite and extremely efficient in assembling the bed. Perfect”

98%  would recommend us to a friend or family members…

“We love our new bed – thank you.”

“We found your company a delight to deal with; a warm welcome at your wonderful showroom and flexible, personal, efficient service.”

“We love our new Charlotte wrought iron bed. Especially like the raw metal lacquer finish. Harry was extremely helpful and assembled the bed within minutes.”

85% of our customers choose us, for our quality, style and because we hand make all our beds in England…

“I found your company professional, friendly and very helpful……. and I absolutely love the two beds that you made for me. I am especially pleased with the one you bespoke made for me and lowered the bedstead to fit under a cottage slope in ceiling.”

“What a wonderful, comfortable and beautiful bed; thanks to you all and Jack especially for assembling it.”

“Lovely sturdy, well-made beds. I love the fact that they are from a family business that takes a pride in making one product really well.”

78% of our customers choose us, over a leading high street retailer… the other 22% came to us first!

“This is our 4th bed from you; I think that speaks for itself!”

“Wonderful service and fantastic bed. After placing order I changed my mind and it was no trouble at all to amend order delivery was great and jack is a credit to the company. Very pleased.”

“Dear Sir, The bed arrived within the time slot allocated. The the dispatched department and the driver phoned me in advance before delivery to ensure I was not inconvenienced. The bed was place by the driver in the space indicated and answered my questions knowledgeable. The bed has not been put together yet as I am waiting for fitted wardrobes to be fixed in the room. Upon visual inspection of the parts the bed is without doubt constructed to a very high standard and with care will clearly be passed on to future generations. I am looking forward to sleeping on it in the near future. If I am in need of a high quality wrought iron bed at any time in the future I will know were to go! Yours sincerely”

All feedback and stats have been collected, from customer feedback since November 2014. For more customer reviews, please email – harry.thompson@wroughtironandbrassbed.co.uk