Delivery

We’ve tried dozens of different delivery methods since our family-run company was founded two generations ago. In the end, we’ve concluded that nothing beats our very own delivery team, carefully trained to ensure that your bed arrives on time and in perfect condition.

Our own delivery team means that we can offer a complete service: our team will deliver your bed to a room of your choice, unbox it and take away any packaging. Even better, we can even fully assemble your bed for you, offering a restful night’s sleep without the avoidable nightmare of furniture assembly!

Below is a list of common FAQs on our delivery service. If you have any further questions on our delivery service or other general inquiries, please feel free to call 01485 542516.

Wrought Iron & Brass Bed Co. gold delivery lorry icon

NEW: We’ve launched an exciting and prestigious new delivery service, available on select brass beds and our range of nickel and copper beds. Our NEW “Personal Craftspeople” delivery service means your bed will be assigned its very own “personal craftsperson”, diligently cared for by one of our exquisite craftspeople from the arrival of the raw materials right up to delivery to a room of your choice.

Yes

Our delivery charges are as follows:

  • Local Delivery 1 – NR and PE30 – PE38 postcode areas: £0.00
  • Local Delivery 2 – PE1 – PE29, CB, IP, CO, CM postcode areas:  £50.00
  • Other areas of England (excluding Cornwall, Devon, Dorset, Somerset,  Northumberland, and Cumbria): £75.00
  • Northumberland, Cumbria, Devon, Dorset, Somerset, Cornwall, Scotland (excluding Highlands & Moray), and Wales: £95.00
  • Highlands & Moray: £115.00
  • Isle of Wight: £395.00
  • Overseas: please get in touch with us for a quote.

Although it might seem greedy, we do not profit from our delivery charges. Our delivery charges help us to provide the highest quality service possible by our own delivery team. With delivery under our control, we can ensure that your heavy bed is installed in the right room on any floor rather than left outside in the rain.

*Please note all international shipments exclude local import duties and taxes.

As all of our beds are painstakingly handcrafted to order, our delivery times range from 4 to 12 weeks, depending on the model you choose. Please note that we also require confirmation of your order before your bed is placed into production.

For mainland UK addresses, typical delivery times are as follows:

  • Iron beds: 4 to 6 weeks
  • Brass beds (excluding Rosie and Willow): 6 to 8 weeks
  • Rosie and Willow Brass beds, Nickel and Copper beds: 8 to 10 weeks

Occasionally, it may take longer to deliver your bed, although changes to your delivery will always be communicated with you.

You’ll receive an order confirmation via email within 72 hours, from which time our delivery team will aim to confirm a provisional delivery week shortly after. It is possible to request a specific delivery date: please call our showroom on 01485 542516 for more details and check availability before placing your order.

Yes

Our assembly service is an additional option that will cost £50 (included free of charge for Brass, Nickel, and Copper beds). However, it’s the easiest way to ensure a stress-free delivery day and the best night’s sleep of your life. Simply select the assembly option when purchasing your bed.

No

Unfortunately, we’re unable to remove your old bed and mattress.

In addition, we ask that your room be clear of obstructions so that we can deliver your new bed to the right place, so please make sure that your old bed is out of the way.

However, we can help move your old bed or mattress to a convenient location in your house for a local council or charity to collect if required.

We’ll email you roughly two weeks before your delivery date. It will be the same whether you have pre-booked your delivery date or not.

Yes

We require a confirmation email to state that you can take delivery on the proposed date.

If we do not receive an email from you 7 days before the delivery date, we’ll be forced to remove you from the schedule. In short, please confirm the delivery date so that we can make sure to deliver on time.

No

Unfortunately, we’re unable to offer a reminder service for deliveries, so please make sure to mark the date in your diary. However, our delivery driver will call you on the number provided with your order when they are roughly 30 minutes away.

 

Yes

If you cannot be at home to take the delivery, a friend or family member can take the delivery on your behalf. However, we must deliver to the address on the order AND we must receive an email informing us of the person who will take the delivery at least 48 hours before our arrival.

We apologize for any inconvenience. The delivery note that should be signed on delivery will affect your eligibility for our guarantees, so we want to ensure that everything is in order for your benefit.

Possibly

Please get in touch with our showroom on 01485 542516 and we’ll do our best to accommodate.

Absolutely! Just click here for a full assembly guide.

We’re thrilled to announce that you can now enjoy international shipping thanks to our partnered third-party freight forwarders! Partnering with DHL allows us to offer incredibly competitive shipping rates, making it easier than ever to bring home one of our dream beds and mattresses.

Have questions about international shipping? Contact our team at showroom@wroughtironandbrassbed.co.uk; they’ll be delighted to assist you further!

All shipping rates provided do not include local import duties and taxes. We recommend checking these out beforehand, as they are the customer’s responsibility. Get ready to transform your sleep experience—no matter where you are in the world!