Delivery Services

We want your shopping experience to be as smooth as possible. Here you’ll find everything you need to know about our delivery process, ensuring your order arrives with care and ease.

Since our family-run company was founded two generations ago, we’ve tested countless delivery methods. The result? Nothing compares to our very own, carefully trained delivery team. They ensure every bed arrives on time, in perfect condition, and with the same care it was built. Our delivery team provides a complete, stress-free service. We bring your bed to the room of your choice, unbox it, and remove all the packaging. If you prefer, we can also assemble it for you, so you can enjoy a restful night’s sleep without any hassle.

Live Overseas? We’re proud to share the comfort and craftsmanship of our British-made beds worldwide. Whether you’re in the US, Australia, New Zealand, or beyond, our full collection of beds, mattresses, and bedding can be shipped directly to your home. Wherever you are, you can experience the timeless quality of British craftsmanship.

For international delivery enquiries, please call us on +44 1485 542516 or email showroom@wroughtironandbrassbed.co.uk.

FAQ’s

Yes

We offer free delivery for local deliveries. Outside of our local area, delivery charges are £75 for England (excluding Devon, Cornwall, Northumberland and Cumbria), £95 for Wales and Scotland (excluding Devon, Cornwall, Northumberland and Cumbria), and £115 for the Isle of Wight and Scottish Islands.

For more details, please call our showroom team on 01485 542516, who will be happy to help.

As all of our beds are handcrafted to order, delivery times vary depending on the model chosen and begin once your order has been confirmed. We always aim to deliver sooner than our estimated lead times wherever possible.

Typical mainland UK delivery times are:

  • Iron beds: 6 to 8 weeks
  • Brass beds: 8 to 10 weeks
  • Nickel beds: 10 to 12 weeks

You will receive an order confirmation email within 72 hours, and our delivery team will contact you shortly after with a provisional delivery week. While we no longer offer specific delivery dates, customers are welcome to make a request and we will do our best to honour this where possible.

Yes

Our delivery and assembly service is designed to make your delivery day completely stress-free. Our experienced delivery team will take your order to the room of your choice, professionally assemble your bed, and remove all packaging before they leave — leaving everything ready for a perfect night’s sleep.

Assembly is included free of charge on all Brass and Nickel beds. For all other bed styles, assembly can be added as an optional extra for £50 when purchasing your bed.

No

Unfortunately, we’re unable to remove your old bed and mattress.

In addition, we ask that your room be clear of obstructions so that we can deliver your new bed to the right place, so please make sure that your old bed is out of the way.

However, we can help move your old bed or mattress to a convenient location in your house for a local council or charity to collect if required.

We’ll email you roughly two weeks before your delivery date. It will be the same whether you have pre-booked your delivery date or not.

Yes

We require a confirmation email to state that you can take delivery on the proposed date.

If we do not receive an email from you 7 days before the delivery date, we’ll be forced to remove you from the schedule. In short, please confirm the delivery date so that we can make sure to deliver on time.

Yes — we send email notifications the week before delivery confirming your estimated two-hour delivery window. On the day of delivery, our delivery team will also call you when they are approximately 30 minutes away.

Please note that we do not currently offer text message delivery reminders.

Yes

If you cannot be at home to take the delivery, a friend or family member can take the delivery on your behalf. However, we must deliver to the address on the order AND we must receive an email informing us of the person who will take the delivery at least 48 hours before our arrival.

We apologize for any inconvenience. The delivery note that should be signed on delivery will affect your eligibility for our guarantees, so we want to ensure that everything is in order for your benefit.

Possibly

Please get in touch with our showroom on 01485 542516 and we’ll do our best to accommodate.

Absolutely! Just click here for a full assembly guide.

We’re thrilled to announce that you can now enjoy international shipping thanks to our partnered third-party freight forwarders! Partnering with DHL allows us to offer incredibly competitive shipping rates, making it easier than ever to bring home one of our dream beds and mattresses.

Have questions about international shipping? Contact our team at showroom@wroughtironandbrassbed.co.uk; they’ll be delighted to assist you further!

All shipping rates provided do not include local import duties and taxes. We recommend checking these out beforehand, as they are the customer’s responsibility. Get ready to transform your sleep experience—no matter where you are in the world!

FAQ’s International Delivery

If you’d like to know how much delivery would cost to your country, provide us with the following information, and we’ll get back to you as soon as possible…

  1. Your full address
  2. The model of bed you’d like to order
  3. The size of the required bed
  4. Your preferred material and/or finish

Although it may seem like a lot of information, we need to provide an accurate price for your delivery.

Shipping depends on many factors, including the destination, size, and weight.

If you’d like to learn more about our international delivery option, call us at +44 1485 542 516, and we can answer any questions about our overseas delivery service.

For most of our overseas orders, shipping is handled by a third-party courier, and delivery is curbside. However, for Northern Ireland, Ireland, France, Belgium and The Netherlands- shipping by our delivery team to a room of your choice is available at an additional fee.

Please call our showroom on +441485 542516 for more details on our overseas delivery options..

For most of our overseas orders, shipping is handled by a third-party courier, and delivery is curbside. However, for Northern Ireland, Ireland, France, Belgium and The Netherlands- shipping by our delivery team to a room of your choice is available at an additional fee.

Please call our showroom on +441485 542516 for more details on our overseas delivery options.

Once your items have arrived, you have 14 days to notify us if you’d like to return your order/items – all returns are liable to an additional shipping charge. Items such as mattresses, bedding, and bed bases are non-returnable

All overseas orders are covered by shipping insurance, which means if your items arrive damaged and require replacement, this cost will be covered by the shipping insurance. We must be notified of any damages within 12 hours of the shipment arriving, and claims must be supported with photographic evidence.

Our lifetime guarantee is valid on all overseas orders delivered via a shipping method approved by us, and pictures of the items in situ are sent within 48 hours of delivery to act as proof of receipt and that the items have arrived undamaged.