Your Security and Privacy

Your confidence and trust in us is really important, so we’ve put together details on how we use your data and keep it safe.

Your trust is extremely important to us at Wrought Iron & Brass Bed Co. That’s why we have detailed how we collect, use, and protect your personal data. We take your privacy seriously and make sure that your data is kept safe, in accordance with our privacy policy.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  • Account: An account required to access specific features of our site.
  • Cookie: A small text file placed on your device when you visit certain parts of our website.
  • Cookie Law: Refers to the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • Personal Data: Any information that identifies or can identify you, such as your name, contact details, and IP address.In this case, it means personal data that you give to us via our site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 and EU Regulation 2016/679 – the General Data Protection Regulation

We | Us | Our – Means Wrought Iron and Brass Bed Company Ltd, registered in England under company number – 5651824, whose registered address is The Club House, Fring Road, Shernborne, PE31 6SA.

Under the GDPR, you have the following rights regarding your personal data:

  1.  Right to be informed: You have the right to know how your personal data is collected, stored, and used.
  2.  Right of access: You can request access to the personal data we hold about you.
  3. Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
  4. Right to erasure: You can request that we delete any personal data we hold about you.
  5.  Right to restrict processing: You can limit how we use your personal data.
  6.  Right to data portability: You can request a copy of your personal data for reuse with another service or organization.
  7. Right to object: You can object to our processing of your personal data, particularly if it is for marketing purposes.
  8. Rights regarding automated decisions: You have rights related to automated decision-making and profiling.

If you have any concerns about how we process your personal data, please contact us using the details in Section 14. If we are unable to resolve your concerns, you can lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

Depending on how you use our site, we may collect personal and non-personal data, including:

  • Personal details: Name, contact information, gender, date of birth, etc.
  • Technical information: IP address, browser type, operating system, and browsing behavior.
  • Cookies: Information on your use of our site, like your preferences and activity.

We store your personal data securely and only for as long as needed to provide the services requested. We will comply with our obligations and safeguard your rights under the Data Protection Act 1998 and GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

  1. Managing your account
  2. Supplying products or services you’ve requested (please note that We require your personal data in order to enter into a contract with you)
  3. Responding to your queries
  4. Sending marketing emails (you may unsubscribe or opt-out at any time by emailing us at showroom@wroughtironandbrassbed.co.uk
  5. Analyzing your usage to improve our website and services

With your permission and where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone and post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Data Protection Act 1998, GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

As our beds are guaranteed for a lifetime, in order to validate your warranty we do require to keep your personal details on record indefinitely. You have the right to have your details destroyed by us, however this may void your guarantee.

We retain your data as long as it’s necessary for the purposes outlined in this policy. Our data is securely stored in the UK, and we use encryption and secure servers to protect it.

We do not share your personal data with third parties unless it’s necessary for the legally required.

In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.

We may sometimes contract with third parties to supply products and services to you on our behalf. However, will make you aware of this before we do so. We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.

Please contact us for more details at showroom@wroughtironandbrassbed.co.uk 

All cookies used by and on our site are used in accordance with current cookie law.

Before cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our site may not function fully or as intended.

Our Site uses analytics services provided by Google and SAYU Ltd. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products and services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at showroom@wroughtironandbrassbed.co.uk, by telephone on 01485 542516, or by post Wrought Iron and Brass Bed Co., The Club House, Fring Road, Shernborne, PE31 6SA. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.