Our Sleep Promise

We’ve been working passionately on the perfect night’s sleep since 2003. Our ever-growing expertise has helped us to design an unparalleled range of wrought iron beds, as well as to bring together a cosy collection of quality mattresses and bedding. Everything we sell is of the very highest quality and it would be difficult to put a foot wrong.

But sadly, despite our best wishes, we cannot choose the right bed for you – it’s personal! And choosing the right bed, mattress and bedding can be tricky, especially when it’s guaranteed to last a lifetime.

That is why we offer you our “Sleep Promise” when you visit our showroom: three separate guarantees that ensure that you get a great night’s sleep… guaranteed.

30-day bed promise

If you decide you’ve chosen the wrong bed, we’ll let you exchange it.

We’ll exchange your bed free of charge if you decide it’s the wrong size, style, or colour within 30 days of delivery.

Our 30-day bed promise covers our full range of handcrafted iron beds. All that we ask is that you have seen your bed in person, in the correct style and colour, at our showroom. The bed must also be ordered from us directly.

Your 30-day bed promise starts from the day your bed is delivered – we cannot backdate the promise for reasons outside of our control. However, please note that your bed will still be covered by our lifetime guarantee if it develops an imperfection that is due to faulty materials or craftsmanship.

For more information, please read our full terms and conditions here.

30-day bedding sleep guarantee

With our range of wool bedding bundles, we guarantee a better night’s sleep or your money back.

Hassle-free, comforting and cosy, our range of wool bedding bundles offer the complete package: a mattress protector, a duvet of your choice, and a pair of sumptuous pillows.

Wool fibers help to wick away moisture and regulate body temperature naturally, offering a more satisfying night’s sleep. We’re so confident that we’ll guarantee a better night’s sleep or your money back, at the Woolroom’s discretion.

To be eligible, you must purchase a full bedding bundle from our Woolroom range. Your 30-day bedding sleep guarantee starts from the day your bedding bundle is delivered – we cannot backdate the promise for reasons outside of our control.

For more information, please read The Woolroom’s full terms and conditions here.