Frequently Asked Questions
Buying a new bed can be quiet a tiring exercises, one that may make you need a lay down!
So hopefully the answers to these frequently asked questions, will take the stress out of your experience with us! But if by the end, you still feel the need for a lay down, then please call us on 01485 542516 and hopefully we can make things a little easier!!
If for some reason you feel there is a fault with your bed, then please get in touch with us on 01485 542516. Where one of our team, shall be able to assist you further and will be happy to refund, repair and replace your item depending on the fault.
No our beds don’t squeak… Majority of our beds are welded together, which means there are no parts to make a squeak. However, some of our beds do require a little bolting inside, which may at times creak!
Just let us know via e-mail or give us a call on 01485 542516. With the size and style you like, then we will calculate the cost.
As our beds are built to last a lifetime, we put all our effort into quality, strength and durability, that’s why we don’t require a 5th leg.
That’s why all our beds come with a pine-slatted base as standard, or as we like to refer to them as “Chunky Slats”. With a width of 5” girth and a depth just shy of an 1″ you won’t be disappointed!!
However, if you’re after a little more height or an extra bounce at bedtime, then we do offer bed base alternatives, that can be added at an additional cost!
This gap can also be measured in the following;
A small beagle
A small suitcase on its side
Or one adult after a heavy night!
As long as you call us within 7 days after delivery, we can offer an alternative or discuss the return and refund options with you. But if you have had a bespoke alteration made, we sadly can’t accept this bed back or offer any refund.
Mattress & Bed Base Questions
But they are made by another, family company in Yorkshire, who we have worked along side for many years.
Delivery & Service Questions
England (Excluding Cornwall, Devon, Cumbria, Northumberland, Isle of Wight) – £50
Scotland, Wales, Cornwall, Devon, Cumbria, Northumberland – £95
Overseas and Isle of Weight – Please e-mail us at email@example.com with your full address, so we can get a price for you.
Yes and No! If you order one of the following … George, Elizabeth, Rosie, Tara, Amelia, Eleanor. or any super king size bedstead, then yes assembly is include.
However, you can always add assembly onto, one of our other beds and this is charged at £50 per bed.
All we ask is, that the room and access is clear of any obstacles or obstructions.
No worries, we can store your bed for free! And when you are ready, let us know with at least 3 weeks warning.